Shipping policy

Shipping Information

Carrier
All online orders are shipped via Australia Post with tracking.

Processing Time
Orders are processed and dispatched within 1–2 business days. You will receive a confirmation email with tracking once your order has been shipped.

Shipping Rates

Standard Shipping (Australia-wide): Flat Rate of $12.00 up to 2.99kg and $15 for 3-5kg
Express Shipping (Australia-wide): Flat Rate fee of $25
Enjoy FREE SHIPPING on orders of $200+

Estimated Delivery Times

Standard Shipping: 2–8 business days
Express Shipping: 3-5 business days

Delivery times may vary slightly depending on your location, particularly in rural or remote areas.

International Shipping
We currently do not offer international shipping. Orders can only be delivered within Australia.

In-Store Pickup

Free in-store pickup is available at our shop front boutique during the following hours:
Tuesday to Friday, 10am – 4pm and Saturday from 10am - 2pm

You will be notified when your order is ready for collection. Please bring your order confirmation or valid photo ID when picking up in store.

Returns & Exchanges

Please see our full RETURN POLICY for all details. We accept returns for store credit only within 14 days of receiving your order.

Eligibility for Returns

Items must be in original condition: unworn, unwashed, and with all tags attached
Return postage is the responsibility of the customer
Returns must be sent via Australia Post.

To start a return:
Log in to your customer account & submit a return request. More information on how to make a return can be found in any of our Refunds & Return pages.

Important Notes